SupplierSource Blog

  

Yikes! Did I scare ya? We’re not moving mountains, but we do have to move the SupplierSource servers. That means an actual real world physical shut down, disconnect, pick up, move to different town, put down, reconnect, turn on and test. Phew! I’m tired already and I’m not even doing it.

until

So, SupplierSource will officially be out of commission from Thursday, April 3 at 9:00a.m. EST until Friday, April 4 at 2:00p.m. EST. Please bear with us if it takes a nanosecond or two longer. If we can be back up sooner, we certainly will.

If you have any questions or want to come help please let us know! Hard hats ready?

P.S. The giant Komatsu dump truck doesn’t have anything to do with anything other than the fact that I love trucks and will use any excuse to put a truck into a posting.

P.P.S This is not an April Fool’s gag.

Just recently, Jaime, one of our key developers, unlocked the power of SupplierSource’s international search abilities. Now you can find our growing number of partners around the globe.

You’ll get great results with postal codes; “M21 9XW” gives:

City and country searches work well too; “christchurch new zealand” gives: 

Even complete street addresses work (most of the time);

“36100 ZANE’ (VI) ITALY - Via Pettinà, 16 - P.IVA 00147230247 IT” gives:

But, you do need to be more specific with cities that may exist in multiple countries. If your looking for Moscow, Vermont - be sure to include the state too; “moscow vt” gives very different results…

…than just “moscow”…

You may have noticed from these examples that searching does not require strict punctuation or even capital letters.

So, have some fun and check out our partners around the globe. Just remember that it is a big place and we won’t always be right. Please keep your own profile up to date too, so that folks can find you!

Sometimes no change is a good change.

It is still free to have a profile listed on SupplierSource. FAQ #5 used to say that “during our Beta period it will be free…”.

Now it says (if you can read it):

This is the important part:

That is all. Smoke ‘em if you got ‘em. (As long as you go outside to the designated area and observe all other company and local municipal, state, national, international and galactic rules, laws and restrictions.)

It has been pointed out to us by several people and from various perspectives, that people don’t like to use Beta software - like SupplierSource Beta. The fear is that the label “Beta” implies that the software is still flaky and unreliable.

Well, in my experience, that condition applies to all software, all the time. So, if anything, we’ve just been more honest. Like everything else: sometimes we break (Yes, the SupplierSource site is currently down and up and down again) and then we fix it (Whew! Holding steady now).

Another implication of having a “Beta” label is that a “Big, NEW version with All the Features You’ll EVER Want!” is just around the corner. Well, we don’t do that either. When something good is developed, we test it and then we release it and then we tell you about it.

After all that having been said, we would like to make an announcement:

Since we don’t have any royal trumpeters and the cannons are away being polished, the end of our “Beta” phase goes like this: “SupplierSource Beta is now SupplierSource”. Try not to hyperventilate.

There is a contest involved though. The first 10 people who can tell me, in 25 words or less, what the difference is between the following two images, will receive a great big “Thank you for paying attention!” from me.

    

Bye, bye Beta.

P.S. Just to help keep you comfortable, we will still occasionally have things that happen that we have to fix.

We all agree that word-of-mouth is the best advertising and we work hard to keep our customers happy, so they’ll come back and so they’ll pass the word. So how come everyone is so shy about saying something nice about the folks they’ve worked with here on SupplierSource?

We’re not asking you to write a book - just a brief thumbs up so that the next person looking at the profile gets some real feedback from another customer.

As you can see, we don’t even require you to use your company name in your review. This is to help folks who may have a strict company policy about endorsements. This way you can still say something nice and not get in trouble.

Of course, if you want to add your company name, you can…

In order to write a review, we do require that you be a registered user here at SupplierSource (easy to do - about 60 seconds if you have a decent connection), so that we have a person to contact in case of disagreements. It’s easy. It’s helpful and it makes a difference.

So, go ahead, the next time you realize that you really appreciate someone who has gone out of their way to make your job easier and you want to help them out - write a quick review and put a smile on at least two faces!

Where did SupplierSource come from? No, it did not arrive by stork and it was not found under a rock, but it has had a journey with a few twists and turns. In the spirit of Jack Webb and Dragnet, here are “Just the facts, M’am.”:

Step 1 - The SolidWorks Manufacturing Network

Started by SolidWorks more than five years ago to match designers and engineers using SolidWorks with contract manufacturers also using SolidWorks. Free membership required owning a license of SolidWorks or a qualified CAM package. Website located within the SolidWorks main website. All updates required interacting with support.

Step 2 - Sliderule

  

Developed by SolidWorks to replace the SolidWorks Manufacturing Network with a more robust set of user tools. Introduced in early 2007. Anyone could join as a buyer or a supplier. Supplier membership was by annual subscription, either Basic or Premium. Premium listing contained much more information than a Basic listing. Website was on its own. Listing updates still required working with support.

Step 3 - SupplierSource

Sliderule became SupplierSource and is now being developed as part of the 3DVIA brand from Dassault Systèmes, SolidWorks’ parent company. Major relaunch of the site in September, 2007. SolidWorks Manufacturing Network members will have their memberships transferred to SupplierSource by around the end of March, 2008. Visitors will still be able to find qualified SolidWorks partners by using the “Certifications” search attribute. User and buyer profiles are free and both can edit their extensive profiles themselves after an initial approval. Photos, videos and testimonials are encouraged. Website continues on its own. New features and tools added regularly.

Users don’t know what to expect next…

This really gets my motor running! These folks just plain get it - big time. ShopRat.org knows that we’re running out of Shop Rats and they’re doing something about it.

Manufacturing all over the world relies on a continuous supply of Shop Rats to keep its motor running, therefore we ALL rely on Shop Rats. If you’re here at SupplierSource, then you care about manufacturing and engineering and already know what a Shop Rat is and are probably proud to be one. For our friends and visitors here’s a little help:

These characteristics are true of Shop Rats all over the world, not just the US. Let’s be honest with ourselves, the only reason we need groups like the Shop Rat Organization here in the states is because we’ve “forgotten” how important Shop Rats are to our way of life and have chosen instead to glorify individuals and groups with other skills rather than the ones that make our world possible. Now our daily life is becoming a steady stream of reminders of why we need to include Shop Rats in our recognition of true heroes. This not an “us vs. them” issue. The real issue is that we all rely on each other.

Yikes! I’m getting a little passionate there. I care. We should all care.

Shop Rats all over the world deserve our respect. Each of us needs to work a little harder to both earn that respect and to share it too. Go see what ShopRats.org is doing and see if you can help them - and yourself - whether you’re here in the states or somewhere else in the world trying to understand how to help make things better.

Many thanks to Marie Planchard, Director of Worldwide Education Markets at SolidWorks Corporation, who told me about ShopRats.org in the first place.

(Hopefully, she won’t regret it now.)

If you’re thristy, you could try drinking from a fire hose, but that usually involves a fireman who has other things on his mind. The hose, the volume of water and the direction are in his control. Good luck getting what you need. 

You could use a garden hose and then you get to hold the hose. You also control the volume of water and you decide where it goes. But, you still end up with a lot more water making puddles on the ground than quenching your thirst.

 You could use a glass and maybe even some ice to add further controls.  You decide what’s in the glass now and when and how you want to drink it. Even so, sometimes you  still end up dumping all the ice cubes down your front.

Use a straw and now you’re making all of the decisions and you can avoid the embarassing avalanche too.

So, now that you’re not thirsty any more, we can talk about the whole RSS thing. 

RSS means Really Simple Syndication. It also means you decide which glass you want to put your straw in and how much you want to drink and when. Those little orange things all over our site mean you can put your straw there and not have the avalanche of ice, the puddles, or your lips ripped off. You’re asking that part of our website to notify you when that part is updated.

If you want to know whenever we have a new company added, then you click on the orange button next to the “New Supplier Listings” and subscribe to that feed. Many of our service categories have RSS feeds too. You can subscribe to updates for only the services that you want. You decide what you want to read about.

So, look for the orange icons to help turn the internet firehose into an information stream that you control and enjoy!

This Google page has lots more detailed technical information about RSS and how to get set up. It’s not hard to do and it is worth it. 

We’ve all been there: you’re cruising down the aisles at a trade show. You know that there is something new and cool somewhere, you just have to find it. You also feel like a piece of fresh meat as you try to stay in the center of the aisle and avoid eye contact with the drooling attack dogs at each booth ready to pounce. You hope that you’ll be able to get some idea of what they do before they’re on you, so that you’ll know which defensive tactic to use (”I am not from this galaxy” works sometimes).

Many of us have also been on the other side way too many times, lined up with a multitude of other folks, all having invested a large amount of time and efort to try to be the one big thing that the attendee cares about at that show. The opportunities are limited. The prospects are moving down the gauntlet and you need to make some kind of contact. You’ve got all the latest catchy visuals and pumped-up videos going (and, if you’re lucky, attractive booth mates), but you still need something to lure them closer.

Ah yes, the giveaway! A worm on a hook doesn’t work in most of these situations, but we’re always intrigued (on both sides of the attack/opportunity) by new approaches to the problem.

Most recently, at SolidWorks World 2008, I was on the “attack” side of the equation and tried a new worm that worked surprisingly well - custom postage stamps. Huh?

Yes, custom postage stamps. US Post Office-approved sites like Stamps.com and Zazzle.com let you upload your own artwork and they apply the requisite bar code, print them up and send them off to you. Of course, they’re more expensive than the “regular” stamps, but they really do work on real mail. I know that there are at least two people that still use stamps and the post office, since I’m one of them and I did a non-scientific survey at home too.

When I approached folks at SolidWorks World with the stamps, they were at first rather surprised, then intrigued and then (almost always) they smiled! They didn’t always come over to the SupplierSource kiosk and get the full-boat show, but they did get a quick idea of what we’re about and something useful that they could take back with them. Whenever they see the stamps, they’ll be reminded of SupplierSource and how very useful we are too.

NOW COMES THE EXCITING PART: I still have a few pairs of these highly collectible stamps available on a limited-time, first-come-first-served basis just for you! But (there’s always a “but”), you need to earn them, since you didn’t have to pay to go all the way to the show in San Diego. To get your pair of stamps, just sign up your company with SupplierSource and make a comment here at the blog or let me know by email (dswavely@REMOVEALLTHISSTUFFsolidworks.com).

If you want to go for the whole enchilada, do a review for one of your favorite partners and I’ll give you TWO pairs of stamps! Yes, count them - TWO pairs, all for you. You won’t have to email me, since you do have to register to be able to provide a review.

Now, I know that you can barely contain your excitement, so please go to SupplierSource, earn your very own stamps and maybe even use some custom stamps yourselves to deliver a smile rather than a bite.

Sometimes you just get lucky. As I was walking along the San Diego waterfront to get a better look at the USS Midway Museum, I was also taking pictures. One rarely sees an aircraft carrier in Massachusetts (although we do have a wonderful battleship, the USS Massachusetts).

As I got closer to the massive hulk of the museum’s main focus, I glanced left and was boggled by what I was seeing. CVB-41 (USS Midway) was almost blocking the sky, CVN-76 (USS Ronald Reagan) was moored across the channel and CVN-68 (USS Nimitz) was inbound, complete with tugs and with the crew lined up around the deck. It’s not likely that I’ll see that again. All right, if you live in San Diego it might not be that big a deal, but to me it sure was.

Since I had mentioned aircraft carriers in my earlier post, “Thinking about hardware”, I was absolutely going to figure out a way to include this photo in another post. Well, aircraft carriers have to be “manufactured” too, so that was a starting point. The Internet provided (links at the end) multiple archives of images including this one of the Midway being constructed in 1945.

Things were a little more sophisticated when the Reagan was being built.

The massive scale of the effort is just amazing. When I stumbled upon the Aircraft Carrier Industrial Base Coalition (ACIBC), I knew I had found gold. Their mission statement says it all:

Go to this interactive map at their website and check out the lists of the coalition’s Industrial Base companies in each of 46 states. Bear in mind that this is just the coalition members, it doesn’t include the value provided by manufacturers of sub-components and raw materials.

In California alone, 130 companies have received “more than $212,165,827.88 in purchase order awards to produce components and provide services for the maintenance and construction of U.S. Navy aircraft carriers.” Those dollars have provided for a lot of families and required just about every engineering, manufacturing and fabrication skill available.

So, consider the loop closed on aircraft carriers for now. That still leaves me trains and airplanes for future posts!

Excellent links:

Navy.mil - Official Website of the UNITED STATES NAVY

Haze Gray & Underway - World Aircraft Carrier Lists

NavSource - Naval History - Photographic History of the U.S. Navy