#2 - Good news from YOU!
August 13, 2008
More good news has arrived! Thank you Volpe Tool & Die and Surface Solutions for sending in the latest bulletins.
Volpe Tool & Die, specializing in rapid prototype machining, has announced that they just recently purchased a Clausing large capacity CNC bed mill. The new machine’s table size is 15″ x 60″ with a 41.3″ X axis, 19.6″ Y axis. and a 23.62 Z axis. “We are excited about the new machine because of its large capacity.”
Volpe Tool & Die’s other services include: design assistance, prototype development, production fabrication, and manufacturing services.
Surface Solutions was featured in the June issue of Modern Application News. In an article titled “The Right Software Led to Shop Success”, owner John Graney describes how Mastercam X2 has improved his workflow and his profitability. The combination of John’s ingenuity and X2’s capabilities added up to some great results and quotes that will be used to help promote X3, the next release. Mastercam X3 will have the new ability to generate toolpaths inside SolidWorks.
This is Surface Solutions’ great video demonstrating high-speed machining.
Now it’s your turn to send in some good news that you want to share. We all like good news!
#1 - Good News from YOU!
July 24, 2008
As a subscriber to way too many newsletters, RSS feeds and other news sources, I often see SupplierSource members with good news to tell. Since SupplierSource is meant to help you showcase yourselves and to learn more about each other, we’ll start posting good news that you send us as soon as we have two or three good items. This first one will be a trial to see if you think it’s a good idea and we’ll go from there.
Rapid Sheet Metal Now Offers Laser Cut Flat Acrylic Parts
Nashua, NH – July 22, 2008 — Rapid Sheet Metal, Inc., specializing in rapid turnaround of sheet metal and stamped metal prototypes, has announced that it has added a plastic material, acrylic, to its list of available materials. With a standard shipping lead-time of 5 business days or less, product designers can now be assured that flat acrylic prototypes are available in a week or less.
“Acrylic parts in the flat are used by product designers in a number of ways including bezels and face plates. Acrylic is also a good substitute for G10 and can be used to prototype the footprint of a circuit board. In addition, by combining the acrylic prototypes with our 2 day turn, in-house silk screening service, companies are now able to procure finished acrylic products with graphics in well under two weeks.” says James Jacobs, President of Rapid Sheet Metal.
Rapid Sheet Metal offers laser cut acrylic in thicknesses from .060” to .250” and stocks acrylic in thicknesses of .060”, .125” and .250” thicknesses. Other thicknesses are available.
Rob Rodriguez, owner of Axis CAD Soultions is Featured Artist on 3DVIA.com
Axis CAD Solutions’ owner, Rob Rodriguez, is the Featured Artist on 3DVIA.com right now (full disclosure - I’m an online community manager for 3DVIA too, and worked with Rob to create the posting).
It’s a great way for him to promote his company to a broader market and help 3DVIA visitors understand more about the manufacturing and architectural uses of 3D models. Check out the full story.
So, if you have some good news to share, send it to me here at SupplierSource and I’ll collect them, post them and let everyone know about the good news from YOU!
Adding services to your profile
July 16, 2008
It’s simple enough - your company exists to provide services that other companies need. That said, it’s easy to realize that one of the most important parts of your company profile is listing those services so that you can be found.
The SupplierSource search algorithm first looks at the Specialties that you have listed and then looks at your Capabilities. We have limited you to three Specialties so that you have to be clear about what your most important services are.
We then limit you to eight Capabilities, again so that you have to be clear about what are the most important services that you provide.
When a visitor does a search, our goal is to provide them with a shorter list of possibilities each time they make a choice. Each of the service selections that you make for your profile will determine which search results you appear in.
OK, you know that your choices are important. How do you know what services are available for you to choose from? The tabs across the top of the page include one that is called “Categories”.
If you click on that tab, you’ll see all 1800+ services that you can choose from. (If you click on a service from this page it does not add it to your profile, but it will show you all suppliers already listed that provice this service.) Seeing all of the possibilities allows you to figure out your choices before starting or editing your profile. I like to look at a map before starting a road trip, so that I have some idea as to where I’m going and how I’m going to get there. I also don’t want to miss something just because I didn’t know it was there.
Another important reason to review the whole list is that when choosing your services you must start typing in the “Find services” box to be able to make your selections. If you already know what you want, you’re more likely to quickly get the results you want.
Choices based on what you have typed will show up and you can scroll through the alphabetical list to find the exact service that you’re looking for. Since a search is being done based on every letter you type, it may take the search a second or two to catch up with you. Sometimes even removing a letter or two gives better results.
You will be able to choose a service as either a Specialty or Capability until you’ve reached the max allowed. Once you have chosen three Specialties, you will only see the Capabilities choice remaining. If you want to delete choices, just click on the “x” in the blue circle next to it in your list. In order to change a service from Specialty to Capability, or the other way around, you’ll have to first delete it from the list that it’s already in.
During the selection process (and any time you edit your profile) you can change the order of your services by just clicking on them and dragging them up or down the list. You can’t move a service from one list to the other - as mentioned above, you must first delete it from the list it is in and then add it back in. The order of your lists does not affect search results. It just lets you put the list in the order you want.
BE SURE TO SAVE YOUR CHOICES - FREQUENTLY! If you forget and choose another part of your profile to work on YOU WILL NOT BE WARNED to save like on the other pages. There is a technical reason for this, having to do with the database structure.
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There are also three FAQ questions and answers that help with this same process. FAQ #9, FAQ #10, and FAQ #11 cover most of the same territory, but without the visual aids.
Hopefully, this explanation will help answer some of your most important questions and make it easier to choose and modify your services. You can also contact us using the support email any time.
SolidWorks: Heard! - speaks out about SupplierSource
June 11, 2008
It’s really nice when someone else does your job for you! Especially when they do it so well.
Lou Gallo, from SolidWorks: Heard!, recently did a great podcast that dissected SupplierSource, described all of our parts and then put us back together again. He clearly explained so much in a short time that I’m tempted to use it as the audio when I present SupplierSource to SolidWorks Users Group meetings.
Thanks Lou, I couldn’t have said it better myself.
3 important things to do right now - welcome SolidWorks Manufacturing Network members
April 29, 2008
Welcome to SupplierSource! Our whole purpose is to help buyers and suppliers find each other fast. For a little history on how SupplierSource has evolved from the SolidWorks Manufacturing Network check out the blog post ‘Just the facts, M’am, just the facts’.
Following these steps is valuable to all new members, but parts of each step are specifically for new members being welcomed to SupplierSource from the SolidWorks Manufacturing Network. Be sure to also check out the ‘3 valuable things to do as soon as you can’ blog post for additional steps to take.
We’ve started a profile for SolidWorks Manufacturing Network members based on our existing database and visits to your web site. Now it’s YOUR profile. You can makes changes and improvement whenever YOU want to using the easy tools provided. The following steps are meant to provide a simple guide to start getting the most out of your profile right now. Additional posts will provide more ways to add to your profile, but these three steps are the most important.
Sign in - Go to www.SupplierSource.com and use the link in the upper right corner. Then use the email address that you provided for the main contact in your SolidWorks Manufacturing Network application and was used to recently contact you. That email also contained a password. You can use the ‘I forgot my password’ link on that page to create a new password any time. If you did not receive an email or are unsure of the email address to use, please use the ‘Get support’ link in the ‘Helpful Resources:’ column (which is lower on the same page) to contact us and get a quick response.
Immediately check all of your contact data for accuracy - We did our best to use your own web site and our database to get the latest data, but only you know what the correct data is. Use the ‘Edit My SupplierProfile’ link over in the left column. Check the ‘Hello World!’ blog post for information about geocoding and your address data. If the address you enter cannot be geocoded, our distance search cannot find you, so please be sure that it works. You will see an error mesage at the bottom of the address area if there is a problem and you’ll see no message if everything is fine.
Add to your ‘Specialties’ and ‘Capabilities’ - These are the top dogs in the search algorithms which determine your position in search results. Right now you have only one ‘Specialty’, but you can have up to 3 and also 8 capabilities. Check FAQ #9 for how to see all of your service choices, FAQ #10 for special tips, and FAQ # 11 for reordering help. (You can also find the FAQ link at the bottom of all web site pages, except on the blog.)
Since you will be making a number of changes and will want to check the results, be sure to read the ‘Why don’t my changes show up?’ blog post to understand why it takes about an hour for your changes to show up in new searches.
Also be sure to read the blog post with three more valuable steps for all members to take to get the most out of their profiles!
Thanks for being a part of SupplierSource and feel free to send comments or suggestions as you find your way around.
3 valuable things to do as soon as you can - welcome SolidWorks Manufacturing Network members
April 29, 2008
Welcome to SupplierSource! Our whole purpose is to help buyers and suppliers find each other fast. For a little history on how SupplierSource has evolved from the SolidWorks Manufacturing Network check out the blog post ‘Just the facts, M’am, just the facts’.
In the ‘3 important things to do right now’ post we outlined the three most important actions for new SolidWmembers to take immediately. This post will cover three valuable steps for everyone to take as soon as they can and then to do on an ongoing basis to keep their profile fresh and reward the internet bots always looking for new content to scarf up and rank.
Add photos to your portfolio page - Photos are more appealing than text and offer much more information to the potential new customer. They can also have captions, which allow you to point out what is important for the viewer to notice. These photos are cycled through on the SupplierSource home page in the right column. Viewers are drawn to the photos and as they hover over the picture your caption and company name will appear. Clicking on a picture will take the potential customer directly to your profile portfolio page.
Get customer reviews - We all respond best to our trusted friends who give us the benefit of their experience. Share your experiences and help the valuable partners that you work with by adding a simple review to their profile. Check out the ‘Don’t be scared - say something nice!’ blog post. If your suppliers don’t yet have their free SupplierSource listing, then use the ‘Invite a supplier’ link in the ‘Things to do” list. While you’re at it, use the ‘Tell a friend’ link to easily let them know about SupplierSource.
Add facility info - On your ‘Facilities’ page you can call out the manufacturing, testing and inspection equipment that make your operations unique. You can even use the space (the content you enter appears on your profile front page) to embed YouTube videos (like Surface Solutions did) by following some simple steps outlined in the ‘Liven up your profile with YouTube’ blog post.
You’ve probably noticed that this blog thing is a valuable source of tips, information on what’s new, and even a chuckle or two now and then. So please subscribe to the RSS feeds that easily keep you informed when changes are made (yet another post ‘RSS - better than a fire hose’) and let us help you liven up your profile and your day all around.
Welcome to SupplierSource! Our whole purpose is to help buyers and suppliers find each other fast. For a little history on how SupplierSource has evolved from the SolidWorks Manufacturing Network check out the blog post ‘Just the facts, M’am, just the facts’.
How are people going to find me if they use SolidWorks and want to use a supplier who does too?
By using the ‘Refine your results’ choices in the left column.

Once a user starts a search, the first set of results also includes the ‘Refine your results’ column, which then allows them to make additional choices to further reduce the set of possibilities.
You can see (in the image to the left) that in the ‘Certifications’ choices, the user can select SolidWorks Manufacturing Network as one criteria. This means that only network members will be considered as they make other choices; such as service, industries or materials.
The main goal is to help the user define what they want in steps that reduce the number of possible suppliers to a manageable number. The choices that you make on your supplier profile are what determine where you appear on the various lists of choices.
Since searching at SupplierSource can be done in many ways (see FAQ #3 for several different approaches), the ‘Refine your results’ column (also sometimes referred to as guided navigation) is a powerful tool to make any search easier.
It’s also an easy way for SolidWorks users to find you!
Be sure to check out the blog posts ‘3 important things to do right now’ and ‘3 valuable things to do as soon as you can’ for more help in making the most out of your SupplierSource profile.
Why don’t my changes show up?
April 24, 2008
We make a big deal about how your profile is yours to edit, treasure, and keep interesting. But when you make your changes, they don’t show up right away. What’s up?
SPEED IS KING! The whole point of SupplierSource is to help our visitors (including you) find each other in the fastest and easiest way possible. If you’re doing a search and it takes too long - you’re gone - same with people looking for you.
Any part of your profile that is searchable is held in our search index database. When a visitor arrives and wants to find you, every part of their search query goes into that database to find matches. Based on the results, the visitor may refine their search with even more choices. We’re all hoping that their choices will lead to a short list that contains you.
So, if we keep saying “Excuse me, search index database, I want to make some changes” then the database is busy doing housekeeping rather than giving us the results we want - NOW!
Since speed is king, we only interrupt the search index once an hour. Every sixty minutes, all the changes made are gathered up and put in just the right places in the index. Once that is done, your changes will show up.
Depending on when you put in your changes, you could get lucky and have them show up in just a few minutes. Or it could take close to the full sixty minutes. Since you save often while making your changes (right?); I suppose that, theoretically, some of your changes could show up almost immediately, while others take longer.
So, that is why your changes don’t always show up when you think they will. Your patience keeps the search process speeding along for the visitor, so they can find you faster!
Hello world!
March 24, 2008
Just recently, Jaime, one of our key developers, unlocked the power of SupplierSource’s international search abilities. Now you can find our growing number of partners around the globe.
You’ll get great results with postal codes; “M21 9XW” gives:
City and country searches work well too; “christchurch new zealand” gives:
Even complete street addresses work (most of the time);
“36100 ZANE’ (VI) ITALY - Via Pettinà, 16 - P.IVA 00147230247 IT” gives:
But, you do need to be more specific with cities that may exist in multiple countries. If your looking for Moscow, Vermont - be sure to include the state too; “moscow vt” gives very different results…
…than just “moscow”…
You may have noticed from these examples that searching does not require strict punctuation or even capital letters.
So, have some fun and check out our partners around the globe. Just remember that it is a big place and we won’t always be right. Please keep your own profile up to date too, so that folks can find you!
FAQ #5
March 7, 2008
Sometimes no change is a good change.
It is still free to have a profile listed on SupplierSource. FAQ #5 used to say that “during our Beta period it will be free…”.
Now it says (if you can read it):
This is the important part:
That is all. Smoke ‘em if you got ‘em. (As long as you go outside to the designated area and observe all other company and local municipal, state, national, international and galactic rules, laws and restrictions.)



















